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State of Frontline Training 2025 Report
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The State of Frontline Training & Tech 2025

The latest insights from over 1,200 frontline leaders - from how they train their workforce, to the impact of AI on day-to-day operations.

Integrations

Guide

Learn how to provide seamless access to engaging, frontline-optimized training within your existing Workday ecosystem - driving higher completions, and better ROI.

Guide

Learn how to create and deliver highly engaging training to your retail frontline, all through Workday.

Guide

Learn how to integrate training into your most important communications tool, enabling quicker access to relevant knowledge and maximizing the return on your investment.

Frontline training

Report

Explore the 2025 Frontline Training & Tech Report. Uncover key trends and actionable insights on training, technology access, and AI for frontline success, from over 1,200 industry leaders.

Worksheet

Download this worksheet to help you create your annual training plan. Including setting objectives linked to business goals and key results, conducting a content audit, and calendar of training material required.

Guide

In this we explore the specific needs of the frontline worker as they stand today, and how companies can hope to better serve them technologically in order to remain competitive in the future work.

Guide

An A-Z of criteria for training vendor selection and everything you should know before purchasing a training management and delivery software.

Onboarding and reboarding

Checklist

Work out exactly how much your Onboarding costs with this easy to use worksheet.

Checklist

20% of employees quit within 45 days. Make sure your new hires are setup for success with this ultimate onboarding checklist.

Checklist

Check off everything you need to do ahead of re-opening your business with this interactive action sheet that will prepare your workforce for a safe, productive and confident return to work.

Retail

Report

This report provides a window into the state of Retail & Hospitality business operations according to over 300 leaders.

Guide

With average turnover rates over four times higher in retail than in other industries, we explain how you can best retain your employees in this guide.

Checklist

Get your Retail hires off to the best start with this easy to use checklist.

Hospitality

Report

This report provides a window into the state of Retail & Hospitality business operations according to over 300 leaders.

Checklist

This checklist will ensure your front of house staff are primed to excel on the job, a simple to use planning worksheet to organise your training.

Checklist

Get your new Hotel employees off to the best start with this easy to use onboarding checklist.

Checklist

Ensure your new Restaurant staff get off to the best possible start with this easy to use checklist.

Transportation, Construction, and Logistics

Checklist

Keep track of safety procedures, and reduce accidents on site with this easy to use checklist.

Guide

Logistics and Transportation faces a unique set of problems; Demand, communication, attracting younger talent and training. Discover how to overcome these hurdles.

On-Demand

Report

We surveyed 500+ operations managers and workers at on-demand companies to compile this state of the industry report.

Guide

In on-demand, the funnel from acquisition to conversion is leaky. Activation is the essential step in the between the two, where drop-off can be high and the process slow, hampering operational efficiency.

Guide

The Ultimate Retention Guide for; Food Delivery, Ride Sharing, On-Demand Delivery, Wellness, and Home Services Companies.

Guide

Follow best practices from the companies like Uber, Deliveroo, Gopuff and Urban that have perfected onboarding and watch loyalty skyrocket and churn plummet!

Want to learn more?

Book a personalized demonstration or watch a pre-recorded one.