This Policy sets out the obligations of Edume Limited, a company registered in England and Wales under Companies House number 09451518, whose registered office is at Barley Mow Centre, 10 Barley Mow Passage, Chiswick, London, W4 4PH, United Kingdom (“the Company”) regarding data protection and the rights of clients and their employees (“data subjects”) in respect of their personal data under EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
This Policy sets the Company’s obligations regarding the collection, processing, transfer, storage, and disposal of personal data. The procedures and principles set out herein must be followed at all times by the Company, its employees, agents, contractors, or other parties working on behalf of the Company.
Data protection principles
This Policy aims to ensure compliance with the GDPR. The GDPR sets out the following principles with which any party handling personal data must comply. All personal data must be:
Processed lawfully, fairly, and in a transparent manner in relation to the data subject.
Collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes. Further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes.
Adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased, or rectified without delay.
Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. Personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of the data subject.
Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures.
EduMe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our products, then you can be assured that it will only be used in accordance with this privacy statement.
EduMe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18 May 2018.
EduMe Marketing website
What we collect
We may collect the following information:
- email address
What we do with the information we gather
We request this information in order to respond to an inquiry from you into our product offering.
- We will use it to respond to your request
- Internal record keeping
- We may periodically send newsletters about relevant updates including case studies, guides, product improvements, announcements or other information which we think you may find interesting using the email address which you have provided assuming you have given your consent.
- For demo users of our learner app, we use the information provided to grant access to said app, which includes automated notifications related to your learning content.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org
- We do not store any credit card details nor do we share customer details with any 3rd parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please email us at email@example.com
- If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
- You may also request information which we are holding on you to be deleted. Please email firstname.lastname@example.org and we will delete it – unless we have to keep that information for legitimate business or legal purposes.
EduMe: Product users
HOW WE USE YOUR INFORMATION
How do we use your name?
We use it so your managers can find and identify you in our system.
So managers can see your performance, allocate new learning content and anything directly related to this.
How do we use your email/phone number?
We use this to be able to identify you when you sign in and also if we ever need to contact you about the EduMe product and your learning.
Every user needs to be unique so we know which user you are when you sign in. We use this unique email/mobile number to do this.
Anything else you know about me?
Well, yes. Through 3rd party services like Google Analytics, we can see things such as your IP address, device type, location and how you use the app/website.
And how is that used?
We use this information to see and improve how EduMe works with learners. It is also used to set your language so you can use EduMe in your native language.
Bottom line is that we want to make it easier for you to use EduMe and learn more and better!
If you are an admin user of the EduMe platform, we collect your name and email address. We do this so that you can login and be identified by your own colleagues.
Again, through 3rd party sources such as Google Analytics we can see your IP address, device type, location etc. In practice, we don't look at this as it adds no value.
From time to time, when appropriate and relevant, we may send you updates on the product that we think will be beneficial for you to know.
STORING YOUR INFORMATION
We hold on to your information for as long as you have an active account on EduMe. If you have been found to be inactive for a period of more than 12 months all your information will be deleted.
SHARING YOUR INFORMATION
We will never sell your information to anyone. Ever.
We may however share your information with third parties which we use to help provide you with the best learning experience possible. To be more exact, this could be when we work on creating content for your company upon your request.