Learning in the workplace is impacted by the three major shifts in working habits, outlined as drivers behind the concept of Workforce Success – which is the delivery of information when and where the workforce needs it.
The future of work is changing. Firstly, 50% of the global workforce will be mobile by 2020. Ever increasing numbers of workers are now remote and don’t sit behind traditional desks, whether they are in permanent positions, work freelance, or are part of the gig economy.
Researchers at Elon University and the Pew Internet Project have predicted that mobile devices will be our primary method of accessing the internet by 2020, and employees on-the-go rely on their mobile devices for communication, engagement with their colleagues and company, and for the education and training that empowers them to do their jobs. Simply put, access to smartphones is an inescapable part of our lives.
Second, 75% of the workforce will be made up of millennials by 2025. The Pew Research Center further elaborates that millennials lead other generations in the ownership of smartphones, and cites that “73% of online millennials believe that the internet has been mostly a good thing for society.”
Millennials arrive at work with devices in hand, and are eager to incorporate mobile functions and applications into their workplace routines.
Third, the way we consume information and communicate has fundamentally changed with the advent of the smartphone. Vox explored the relationship between technology’s impact on our livelihoods and workplace productivity by examining innovative companies such as Workforce Success pioneer, Uber.
By allowing us to instantly communicate and share information with people, anywhere in the world, mobile technology has significantly impacted industries like retail, hospitality, logistics and transportation. Look no further than your favourite apps on your own device and reflect on the impact they have on your daily life.
Do you want to understand further benefits of a Workforce Success focused approach to training, communicating with, and empowering the workforce? Consider how the following benefits could improve your employees’ performance on the job.
1 - Mobile learning is time efficient
LinkedIn’s 2018 Workplace Learning Report documented that the primary factor that prevents employees from learning on the job is the lack of time to do so. Mobile access directly addresses this challenge, by empowering the workforce to access knowledge at any time. Pockets of time that may be otherwise wasted such as commutes or downtime between meetings can be used as opportunities to learn and improve.
Communication and learning experiences that were built on platforms such as EduMe, were created with mobile in mind. Microlearning, short videos, and other mobile-friendly methods allow learners to access information where they want it, yet it also gives administrators the ability to push learning opportunities when it’s needed – making optimal use of employees time.
2 - Mobile learning does increase knowledge retention
Learning delivered in small chunks, on mobile, is easier to digest and therefore a smarter way to learn. In fact, research shows that short-form learning content results in 20% higher information retention. In a world with so much choice available, we have become accustomed to making quick decisions to accept or reject information put in front of us, that either does or doesn’t conform to the way we want to receive it. Therefore by delivering knowledge in the most effective way possible you can eliminate the possibility of rejection.
This is where something like microlearning comes into its own. Microlearning is a way of teaching and delivering content to learners in bite-sized bursts with a focused and specific learning outcome. Using mobile learning platforms with strict microlearning templates, in which you build your training, dramatically increases the retention of knowledge, empowering your workforce further.
3 - Mobile learning is cost effective
Mobile learning is more cost effective than traditional classroom-based learning. Simply by removing the brick and mortar expenses of the classroom and the physical tools and supplies. Another significant cost saving is the fact that when learners use their own devices, organizations are not required to provide them, and because users can complete mobile learning from anywhere, the expense and environmental impact of traveling to live training sessions is also eliminated.
Mobile learning tends to be short, “bite sized” segments of content which the workforce can complete at-will and then return to their normal job responsibilities. It all ensures they have the tools they need to be successful in their job.
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