We are very pleased to announce Tottus, a market-leading supermarket chain owned by one of South America’s largest companies, Falabella, are the latest to join eduMe’s growing family of clients!
Joana Raygada, Tottus’s Head of Talent Development, said of the partnership:
“eduMe is key for the deployment of online training for us. The platform has a user friendly design, which allows us to create teams to assign training to and measure what has been learnt with ease.
We have also already seen results. In September we deployed onboarding training to 237 new hires, upskilled 120 other employees in a short period of time and reached 90% completion rates.”
We look forward to collaborating with Tottus to achieve Workforce Success.
Tottus is a market-leading Peruvian supermarket chain on a mission to save families We are very pleased to announce Tottus, a market-leading supermarket chain owned by one of South America’s largest companies, Falabella, are the latest to join eduMe’s growing family of clients! money so that they can live better.
Starting life in Peru in 2002, the company was later acquired by one of South America’s largest retailers, Falabella, in 2005. The company has 26 locations throughout Peru and Chile, with plans to expand within Chile as well as into Colombia and Argentina.
Tottus seeks to transfer their internal commitment to excellence to all customers by aiming to provide the best shopping experience possible - not only the best products at the best prices, but accompanied by the best service too.
We spoke to Joana Raygada, Head of Talent Development, to find out more about how Tottus plans to use eduMe.
What problem were you looking to solve?
eduMe is key to success in our current context. We will be using it to onboard, train and promote continuous learning among our collaborators (employees who create content for cashiers and pickers).
Why did eduMe stand out?
It has enabled us to easily deliver knowledge on the Falabella Group’s strategies, such as the Digital Ecosystem, as well as train our different collaborators on new topics in less time.
Invitations for new users to sign up to the platform arrive promptly, which made it easier for our collaborators to get right into the training and development materials we’re sending.
eduMe's reporting is detailed and measures things in real time, which allows us to see the status of learners’ progress and account activations.
We have also already seen results. In September we deployed onboarding training to 237 new hires. We additionally provided training on “FPay”, the Falabella Group’s new payment method, to our existing collaborators. 120 employees were upskilled on FPay in a short period of time and reached 90% compliance.
Finally, the great support provided by the eduMe team in the face of any queries that arose on our end is also important to mention.
eduMe and Tottus
Tottus will be using our Workforce Success platform to onboard and deliver ongoing training and continuous learning to their cashiers and pickers to supercharge workforce quality and productivity, and above all - customer service.
eduMe will enable them to make sure that each and every one of their collaborators, no matter when they are working, or where, are empowered to perform to the very best of their ability, by having relevant training and communication in the palm of their hands, as well as a voice to be heard.
Welcome to the family, Tottus! 🚀