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eduMe’s 6-step approach to delivering business results through mobile learning

Matthew Brew
Matthew Brew


At eduMe, we put business impact at the centre of our approach.  If we partner with you, we’ll work together to clearly link your mobile learning initiative to business objectives, so that ROI can be measured.

This focus on tangible outcomes means that we’ll take as much time as necessary to understand your specific goals, wider organisation and the profile of your learners.  This is part of the 6-step process we developed to ensure that we deliver business impact through our mobile learning platform.  Your dedicated customer success manager will guide you through every stage.

1. Understand

  • What are the real business problems you’re looking to solve?

  • What are the characteristics of your workforce?

  • How do you currently train and communicate with your workforce?  What needs to be improved?

  • Who are the stakeholders involved and what are their roles?

2. Define goals

  • Which metrics are you looking to improve and how will that impact your bottom line?

  • What is your time frame for achieving these goals?

3. Create

  • We work with you to define the optimum mix of communication and training for your workforce

  • Together, we’ll create content that fits our learning principles: mobile-first, easy to use and relevant

4. Validate

  • We conduct rigorous testing with your learners before launch

  • We use this feedback to ensure that we deliver the best possible outcome

5. Launch

  • We provide extensive training to the relevant members of your team

  • We help you to drive adoption and engagement across your learners

6. Measure impact

  • Our reporting tools allow you to track engagement and learning

  • It’s easy for you connect this with key business metrics to demonstrate ROI

This is the approach we've employed as we help clients from wide-ranging industries from transportation to telecommunications to retail and utilities. To see the results of the approach, download our case study with Uber.