Communication is an integral part of a company and lack of it can lead to high turnover, dissatisfied employees and poor customer service. Good communication on the other hand leads to improved productivity and increased sales through enhanced skills and product knowledge.
With today’s workforce, whether that’s remote workers, freelancers, teams across global markets or field sales agents, how do you ensure that all employees have the information they need to be successful and engaged with your company?
With eduMe Messages you can deliver concise, regular communication to your employees that provides useful information, delivers helpful reminders, and shares insightful stories.
1. Welcome & Onboarding
This is the perfect opportunity to share your culture, values, and background of your product/services. Reinforcing key information that employees received during their onboarding training via message cards is the key to success, and will enable your employees to hit the ground running.
2. News & Updates
Whether it’s a countdown to important events, upcoming software/systems updates or changes to your app, with eduMe messages you will ensure that everyone is up to speed. You can also create time sensitive messages to make sure only the most relevant up-to-date communications are available.
3. Product Information
Share feature benefits, USPs, guidelines and pricing on new products in short digestible cards. If there’s lots of information then build a short 3-5 minute microlearning lesson and use messages to reinforce key information and improve knowledge retention. With the eduMe app learners get automatic reminders about unread messages, alongside weekly summaries, so users stay engaged and keep coming back to learn!
4. Team Building & Social
This is a great opportunity to share stories that relate to your company culture and can include team pictures, staff profiles, fun trivia, and even general interest stories. This more engaging and personal approach creates a good balance to your messages and can mean your employees are more likely to pay attention to your more ‘serious’ communications.
5. Motivations & Incentives
This is the BEST way to ensure the success of your learning program. Being recognised for your hard work and achievements makes us work harder. A study by Dan Ariely also concluded that when we are not acknowledged, we lose much of our motivation. Recognising staff members when they reach their goals builds trust and loyalty, encourages others to reach their goals, and ensures teams are motivated and engaged.
6. Polls & Surveys
You can also use message cards to send out links to online polls and surveys. These can be used to gather feedback, conduct user assessments, gather tips and even collect best practices (which can be shared later through future message cards!). There are lots of free services available like Google Forms and Survey Monkey.
7. Brand & Company Information
Only a shockingly low 40% of employees know their company's goal according to Officevibe. It’s important to clarify your purpose, positioning and proposition and share your company history, vision, mission and core values. This sets the tone in organisations and it’s even more important to share this with team members who are mobile and can often feel isolated. Share why your company is such a great place to work!
eduMe Tips & Best Practice
We recommend sending at least 3-5 cards per week
Prepare in advance and schedule cards!
Spread messages over the week on varying days
Set expiring dates only on time sensitive messages
Pin important cards to the top
Use attractive relevant images wherever possible